Refund Policy

Bhutan Game Token Sale

Last Updated: March 2026

1. Digital Products

All products sold on Bhutan Game Token Sale are digital gaming top-ups delivered electronically. Because digital items are delivered instantly, refunds are limited.

2. Eligible Refund Cases

Refunds may be issued when:

Payment was successful but recharge failed
Duplicate payment occurred due to system error
Recharge cannot be completed by the provider

3. Non-Refundable Situations

Refunds will not be issued if:

Incorrect game ID was entered
Recharge was successfully delivered
A minor used a parent's financial account without permission
User changes their mind after purchase

4. Refund Processing

Approved refunds may take 1–5 days depending on payment systems.