KYC / Identity Verification Policy

Bhutan Game Token Sale implements Know Your Customer (KYC) procedures to ensure responsible use of the platform, prevent fraud, and protect users and financial institutions.

Identity verification helps the platform:

• Prevent fraudulent transactions
• Prevent unauthorized use of financial accounts
• Reduce the risk of minors using parents' or guardians' payment methods without permission
• Detect suspicious activity
• Maintain a secure and trustworthy platform
• Comply with financial and regulatory requirements in Bhutan

To maintain a smooth and convenient user experience, identity verification is not required when users first register or make small purchases.

However, KYC verification becomes mandatory once a user's total spending exceeds Nu. 3,000 on the platform.

After reaching this threshold:

• The user will be required to complete identity verification.
• The order that crosses this threshold may be blocked until KYC is approved.
• Further purchases and recharges will only be allowed after successful verification.

Until verification is completed, the user may not be able to place additional recharge orders.

Bhutan Game Token Sale intentionally does not require KYC from the beginning in order to:

• Provide a fast and simple experience for small purchases
• Reduce unnecessary verification requirements for low-risk transactions
• Avoid collecting sensitive identity information from users who only make occasional small recharges
• Improve usability and convenience for legitimate users

KYC is introduced only after a reasonable spending threshold is reached to balance security with user convenience.

When KYC verification is required, users may be asked to provide:

• Full legal name and date of birth
• One clear image of either CID, driver's license, or passport
• One clear selfie image for identity matching

Additional information may be requested if necessary to complete the verification process.

KYC verification may also be used to confirm that users meet the minimum age requirement for using the platform.

Bhutan Game Token Sale does not allow minors to use the platform without parental consent.

If verification shows that the user is underage:

• The account may be restricted or suspended
• Further transactions may not be allowed

This platform is intended for responsible use by individuals who are authorized to make payments. Parents and guardians are responsible for ensuring that children do not use their financial accounts without permission.

If a minor uses a parent's or guardian's payment account without authorization:

• Bhutan Game Token Sale is not responsible for the transaction
• Such transactions may not be eligible for refunds

The KYC system is implemented partly to help reduce these situations and protect families from unauthorized spending.

If a user refuses or fails to complete KYC verification after the spending threshold is reached:

• The user may not be able to place additional orders
• Account functionality may be restricted until verification is completed

Identity documents submitted for verification are:

• Stored in private encrypted storage
• Shared using short-lived secure links only
• Accessed only by authorized admin reviewers
• Used strictly for verification and fraud prevention purposes

All identity information is handled in accordance with the platform's Privacy Policy and retained for compliance and fraud-prevention periods where required.

Providing false identity information may result in:

• Immediate suspension of the account
• Permanent account termination
• Reporting to relevant authorities if required by law